Aloft Playa del Carmen | Hotel in Playa del Carmen

| 8.7 (1494 Reviews) |   Pet Friendly  8 Bathrooms  24 Guests
Gonzalo Guerrero Hotel | Aloft Playa del Carmen

Hotel in Gonzalo Guerrero, Playa del Carmen

Well set in Playa del Carmen, Aloft Playa del Carmen provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness center. Featuring room service, this property also welcomes guests with a restaurant and a terrace. Certain units at the property include a balcony with a city view. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Every room has a coffee machine and a private bathroom with a shower and free toiletries, while some rooms will provide you with a kitchenette. Breakfast is available, and includes buffet, continental and American options. Guests can enjoy playing pool, or take advantage of the business center. Speaking English and Spanish at the 24-hour front desk, staff will be happy to provide guests with practical guidance on the area. Popular points of interest near Aloft Playa del Carmen include Playa del Carmen Beach, ADO International Bus Station and Playa del Carmen Maritime Terminal. Cozumel International Airport is 22 miles away.

Aloft Playa del Carmen is located in Playa del Carmen.

This 99 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Laundry, Parking, and several others. This is a 5 star rated property and has over 1494 reviews with the average score of 8.7 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 99 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Aloft Playa del Carmen in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Aloft Playa del Carmen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, 77536, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Bar
  • Kids' meals
  • Restaurant
  • Coffee house on site
  • Snack bar
Parking
  • Electric vehicle charging station
  • Parking on site
  • Parking
Accessibility
  • Raised toilet
  • Lowered sink
  • Wheelchair accessible
  • Bathroom emergency cord
  • Toilet with grab rails
  • Visual aids (tactile signs)
  • Visual aids (Braille)
Activities
  • Live sports events (broadcast)
  • Pool table
  • Live music/Performance
  • Fitness center
  • Fitness
  • Temporary art galleries
Entertainment
  • Board games/Puzzles
General
  • Smoke-free property
  • Family rooms
  • Facilities for disabled guests
  • Safe
  • Elevator
  • Air conditioning
  • Convenience store on site
  • Pet friendly
  • Non-smoking rooms
  • Wifi in all areas
  • Soundproof rooms
Guest Services
  • Fax/Photocopying
  • Baggage storage
  • 24-hour front desk
  • Shuttle service
  • Laundry
  • Car rental
  • Packed lunches
  • Room service
  • Express check-in/out
  • Dry cleaning
  • Daily housekeeping
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Business center
  • Tour desk
  • Ironing service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor furniture
Security/Safety
  • Key card access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • First aid kits available
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/out
Spa
  • Swimming pool
  • Kids' pool
  • Infinity pool
  • Beach chairs/Loungers
  • Pool bar

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
8.94
Location:
9.36
Staff:
8.92
Facilities:
9.16
Comfort:
9.33
Cleanliness:
9.33
AMER
Sep 27, 2025 07:00:00 AM
Review Score:   7
Israel
Reviewer Type: Couple
Travel Purpose: leisure
Summary: Hot, No A/C during breakfast
See All Reviews

Room Arrangement

Room Info Facilities
Breezy Guest room, 2 Queen, Balcony
Room Type: Double
Room Size: 39 m2
2 Queen bed(s) Bed

Bathroom

Private bathroom, Free toiletries, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Carbon monoxide detector, Private entrance, Iron, Smoke Alarm

Media & Technology

Radio, Cable channels, Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Sofa

View

City view, Inner courtyard view, View

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Breezy Guest room, 1 King, Balcony
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Free toiletries, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Carbon monoxide detector, Private entrance, Iron, Smoke Alarm

Media & Technology

Radio, Cable channels, Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Sofa

View

City view, Inner courtyard view, View

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Aloft Guest room, 1 King
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Free toiletries, Shower, Walk-in shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Carbon monoxide detector, Private entrance, Iron, Smoke Alarm

Media & Technology

Radio, Cable channels, Flat-screen TV, Telephone, TV

Living Area

Sofa

View

City view, Inner courtyard view, View

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Childrens' cribs, Linens

Accessibility

Accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Upper floors accessible by elevator, Roll-in shower, Toilet with grab rails

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Splash Pool Level Suite, 1 King, Balcony
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Free toiletries, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Carbon monoxide detector, Private entrance, Iron, Smoke Alarm

Media & Technology

Radio, Cable channels, Flat-screen TV, Telephone, TV

Kitchen

Kitchenette, Coffee machine

Outdoors

Balcony

Bedroom

Walk-in closet, Linens

Living Area

Dining area, Sofa

View

Inner courtyard view, View

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Savvy Suite, 2 Queen
Room Type: Suite
Room Size: 68 m2
2 Queen bed(s) Bed

Bathroom

Private bathroom, Free toiletries, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Carbon monoxide detector, Private entrance, Iron, Smoke Alarm

Media & Technology

Radio, Cable channels, Flat-screen TV, Telephone, TV

Kitchen

Kitchenette, Coffee machine

Bedroom

Walk-in closet, Linens

Living Area

Dining area, Sofa

View

Inner courtyard view, View

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Aloft Guest room, 2 Queen
Room Type: Double
Room Size: 34 m2
2 Queen bed(s) Bed

Bathroom

Private bathroom, Free toiletries, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Carbon monoxide detector, Private entrance, Iron, Smoke Alarm

Media & Technology

Radio, Cable channels, Flat-screen TV, Telephone, TV

Living Area

Sofa

View

City view, Inner courtyard view, View

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Savvy Suite, 2 Queen, Balcony
Room Type: Suite
Room Size: 68 m2
2 Queen bed(s) Bed

Bathroom

Private bathroom, Free toiletries, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Carbon monoxide detector, Private entrance, Iron, Smoke Alarm

Media & Technology

Radio, Cable channels, Flat-screen TV, Telephone, TV

Kitchen

Kitchenette, Coffee machine

Outdoors

Balcony

Bedroom

Walk-in closet, Linens

Living Area

Dining area, Sofa

View

Inner courtyard view, View

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Splash Pool Level Suite, 1King
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Free toiletries, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Carbon monoxide detector, Private entrance, Iron, Smoke Alarm

Media & Technology

Radio, Cable channels, Flat-screen TV, Telephone, TV

Kitchen

Kitchenette, Coffee machine

Bedroom

Walk-in closet, Linens

Living Area

Dining area, Sofa

View

Inner courtyard view, View

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Aloft Playa del Carmen pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Aloft Playa del Carmen?

Check-in time for Aloft Playa del Carmen starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Aloft Playa del Carmen have a swimming pool?

Yes, this Aloft Playa del Carmen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aloft Playa del Carmen?

Best-rates for the Aloft Playa del Carmen starts from $91 per night with includes Transportation/Shuttle, Security/Safety, Restaurant, Kitchen, Balcony/Terrace, Sports/Activities, Bar, Toiletries, Child Friendly, Internet, Laundry, Parking, Pool, View, EV Charge Station, Business Services, Guest Services, Entertainment, Breakfast, Pet Friendly, Wheelchair Accessible, Ocean View, Accessibility, Wellness Facilities, Air Conditioner, Oceanfront with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Aloft Playa del Carmen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aloft Playa del Carmen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aloft Playa del Carmen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aloft Playa del Carmen?

Based on the information reported by the owner or manager, the Aloft Playa del Carmen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aloft Playa del Carmen?

Based on the information reported by the owner or manager, details for the cancellation policy for the Aloft Playa del Carmen are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $91
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